LiveChat helps you delight your customers and fuels your sales.

Sell

Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.

Average Order Value (AOV): Definition, Formula, and Six Ways to Grow It

Ever feel like you're playing a game of tug-of-war with your profit margins? You're not alone. Challenges like low transaction values, skyrocketing customer acquisition costs, and the constant struggle to make marketing efforts pay off can sometimes feel like you're navigating a... read more

Wojciech Guminski
11 minutes
Mar 15, 2024

How to Choose the Best Live Chat for BigCommerce Websites

Every ecommerce entrepreneur will have heard of BigCommerce, even if they don’t use the platform for their own operations.  BigCommerce is a very well-regarded platform where users can build websites, manage payments, shipping, and fulfillment, and list their products on... read more

8 minutes
Mar 14, 2024

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

How to Generate Leads Without Cold Calling (Ecommerce Examples)

Cold calling – the term alone sends shivers down the spines of even the most seasoned sales professionals. The relentless dial tones, the awkward silences, the elusive decision-makers dancing just out of reach. It's safe to say most salespeople hate cold calling. Fortunately,... read more

14 minutes
Mar 8, 2024

Improve Customer Satisfaction with Live Chat For WooCommerce

Exceptional customer service is no longer a luxury; it's a necessity. Traditional communication methods like email and FAQs have their limitations, leaving customers waiting and frustrated. This is where conversational commerce comes into play, where live chat tools bridge the... read more

10 minutes
Mar 1, 2024

What is Lead Conversion and How Can Chat Increase It?

"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's there, but the magic lies in that irresistible layer that turns a passerby into a delighted customer. Read on... read more

9 minutes
Feb 7, 2024

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How to Craft Dynamic Sales Scripts That Boost Conversions

You're in the midst of a crucial sales call, and the right words at the right time can make all the difference. That's where sales scripts come in.  They're your roadmap to effective communication, ensuring you're always on message, building rapport, and precisely addressing... read more

8 minutes
Jan 26, 2024

The B2B Sales Meaning, Examples, and Strategies

In B2B sales, it all starts with lead generation – sparking conversations that truly matter. But what happens between those initial sparks and the final deal within the sales funnel? Let’s unravel the art of B2B sales. B2B sales definition B2B sales (business-to-business sales)... read more

12 minutes
Jan 23, 2024

How to Create the Chat Welcome Message that Always Gets a Response

Imagine awkwardly shuffling into a party, unsure if you're in the right place, with no one to greet you. That's what your website feels like without a welcome message – disorienting and missing the warm, fuzzy feeling of being welcomed. Much like a friendly greeting at a party... read more

11 minutes
Jan 11, 2024

How to Create a Digital Customer Journey Map (+ Examples)

Understanding your customer is the key to survival in online adventures where you wrestle with clicks and scrolls. Enter the superhero cape of digital customer journey mapping, which swoops in to decipher the cryptic language of online behavior. Digital customer journey and... read more

11 minutes
Jan 9, 2024

What Are Sales Qualified Leads & How to Recognize Them?

If you’re as much of a The Office fan as I am, then you’ll likely remember a couple of episodes, where the sales staff anxiously awaited the arrival of so-called “sales-qualified leads” (or, more accurately, competed against one another for them). And there was a good reason for... read more

Ania Rubkiewicz and Kasia Kowalska
9 minutes
Dec 19, 2023

Creative Examples to Say Thank You for Your Order

In sales, it's easy to get caught up in the numbers and transactions, but let's not overlook the heartbeat of every successful venture – loyal customers. The "Thank you for your order" message is a simple yet powerful way to bridge the gap between a mere transaction and a... read more

11 minutes
Dec 7, 2023

How to Engage Website Visitors for Higher Conversions

Close your eyes and think of your website as a physical store. You'd want visitors to walk in and explore, ask questions, and eventually make a purchase. Similarly, the engagement of your website visitors is the key to building lasting connections, driving conversions, and... read more

11 minutes
Nov 24, 2023

Try These Proven Strategies to Increase Ecommerce Sales

To increase ecommerce sales, you need a strategic approach combining technology, marketing expertise, and a deep understanding of customer behavior. Can it be done in one day? Well, as they say, you can't build Rome in a day, but you can sell a few Colosseum tickets with a killer... read more

13 minutes
Nov 15, 2023